Virtual Higher Education College

Our Privacy Policy is organized as follows:


Information that VHEC collects from you (including Personal Information)


Cookies and Tracking Technologies on the VHEC Site


How your information is used


How your information is shared


How to manage your Personal Information


Storage & Security


INFORMATION THAT VHEC COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)


VHEC directly collects information when you:


sign up for an VHEC user account and create a VHEC user profile;


enroll and participate in online courses;


purchase a product or service (for example, Verified Certificates);


send email messages to VHEC (including messages to learner support);


participate in user surveys; and


participate in public forums, webinars, and other interactive experiences on the VHEC Site.


VHEC does not collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the VHEC Site, for example a Verified Certificate, you will be directed to VHEC’s third-party payment processor and VHEC’s third-party ID verification service provider. If you do not wish to submit the required authentication or payment information, then you will not be able to obtain a certificate via the VHEC Site.


COOKIES AND TRACKING TECHNOLOGIES ON THE VHEC SITE


Like many companies, VHEC uses Cookies and other common Tracking Technologies on the VHEC Site and in email communications to help VHEC better understand your use and needs of the VHEC Site, current and future VHEC-related products and services, and how VHEC and Members can improve. For example:


Based on your cookie settings, VHEC tracks information indicating, amongst other things, which pages of the VHEC Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;


VHEC may log the IP address, operating system, and browser software (including mobile use and device type when you use VHEC native mobile apps) you used when accessing the VHEC Site, and VHEC may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and


VHEC may track and collect information from emails that VHEC sends to you, for example whether you opened the email or clicked on any links from the email.


HOW YOUR INFORMATION IS USED


Operate and improve the VHEC Site – This includes creating and improving features that support the VHEC community and enable VHEC Site usage at scale. This also includes personalizing the VHEC Site, so your learning experience is tailored to your interests and needs.


Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on VHEC. This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.


Develop and maintain the security and performance of the VHEC Site – This includes tracking VHEC Site outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the VHEC Site.


Communicate with you – This includes answering your course and platform questions, notifying you of course and VHEC Site maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of VHEC or VHEC affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.


Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.


Track VHEC Site usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.


Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of VHEC, Members, or others, and as otherwise required by applicable law.


HOW YOUR INFORMATION IS SHARED


With other learners in courses that you take and with other visitors to the VHEC Site, to create an interactive learning environment, support class participation, and share course information


With employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes.


With affiliates of VHEC or a Member, or with successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Policy.


VHEC or a Member may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, VHEC or a Member may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you.


STORAGE & SECURITY


VHEC stores information, including Personal Information, on its own servers and also on servers of companies that VHEC hires to provide services. Each Member also stores information, including Personal Information, on its own servers and/or on servers of companies that the Member hires to provide services. In each case, information may be stored in the United States and in other countries where VHEC or a Member operates, and in countries where VHEC and each Member’s respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that VHEC and each Member may transfer, process and store your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region.


VHEC controls its own copy of information collected through the VHEC Site and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. VHEC uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, VHEC cannot guarantee its absolute security. While VHEC works hard to ensure the integrity and security of its network and systems, VHEC cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.


PRIVACY POLICY UPDATES


This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as "Revised (date)," indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the VHEC Site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.


CONTACT INFORMATION


If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that VHEC maintains about you, please contact us at info.vhec@gmail.com. You may also write to us at: No 26 Sulaiman avenue, Jawatta, SriLanka. If your request involves a Member, VHEC will notify the appropriate Member of your request.


Effective Date:


July 15, 2018